Can You Continue a Keep to Share Download That Was Disconnected

Hi Latif. I'm Greg, an installation specialist and 10 year Windows MVP here to help you.

I'll give you everything possible to try in order of priority so that hopefully something works. If you need help performing any steps I'll be standing by here to guide you:

For Wifi won't connect after Version 1903:
https://www.techrepublic.com/article/wi-fi-and-...
https://pureinfotech.com/fix-wifi-problems-wind...

Enable IPv6 in the network adapter settings: https://www.tenforums.com/tutorials/90033-enabl...

Run the fixit from https://support.microsoft.com/help/929852 (Re-enable IPv6 on all nontunnel interfaces) and reboot.

Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

Try all of these steps: https://support.microsoft.com/en-us/help/10741/...
https://www.kapilarya.com/how-to-reset-network-...

Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.

Go to Settings > Network & Internet > WIfi > Manage Known Networks, highlight and remove the network having problems, restart PC to see if it shows up again.

Try plugging in by ethernet cable to the router to compare, then plug the ethernet cable into the modem (if separate) to see if this might be an issue with the router.

Try powering off modem, router and PC and then restarting in that order with 1 minute in between each. You may need to reset your router or even optimize it following these steps:
https://www.lifewire.com/resetting-a-home-netwo...
http://www.maximumpc.com/article/features/ultim...

You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.

Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like this one: https://www.amazon.com/dp/B011T5IF06/ref=psdc_1...

You can also add an extender. The best one I've found is $17 at Amazon, configures itself, and so good I'd never use any other: https://www.amazon.com/TP-Link-Extender-Externa...

if this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

If this was caused by Version update then you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

_________________

Windows MVP 2010-20 (retired), now an Independent Advisor

Volunteer Abuse Moderator with highest level Guardian badge

Millions helped via my tutorials and directly in forums

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Hi Latif88

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Click Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type each command then hit Enter:

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log

Hit Enter
Exit the prompt then restart

Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work

Press Windows key + X
Click Device Manager
Expand Network Adapters
Select the Network card listed,
Select Update Driver
This should give you a choice of drivers - select the oldest one
Wait a few minutes while it installs the old driver

or

press Windows key + X
Click Device Manager
Expand Network adapters
Right click your adapter
Click Uninstall

Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can download successfully.

also try:

Open Start > Settings > Network & Internet > Status

Scroll to the bottom then click Network reset.

Click the Network icon in the Taskbar
Try connecting again.

Disable Energy Efficient Ethernet in "Client for Microsoft Networks"
Press Windows key + X
Click Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.

If you don't have that option, see other ways to disable it:

https://blogs.technet.microsoft.com/exchange/20...

Still not working...
Try adding the Google Public DNS to your router then see if you can successfully browse the site:

Google: Add Public DNS to Your Home Router - groovyPost
https://www.groovypost.com/howto/google-add-pub...

Information in the above link is sourced from a trusted Microsoft MVP blog.

Best regards,
Andre Da Costa
Independent Advisor for Directly

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Thank you for all the info but none of it works. From what i can tell, my network didn't show disconnection, it only have no internet when i start downloading after a few minute and connected again. It keep repeating the same thing. Plus i'm using hard wired cable. Another things i can say is, my older pc doesn't have this problem, it happen when i'm using this new pc.

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I've tried everything, still not working.

When i typed in the:

ipconfig /release

ipconfig /renew

NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log

It says no specific path found.

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What is the exact make and model?

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

I recommend you perform a repair upgrade since something might be broken in your Windows installation.

Download the Media Creation Tool Now
http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.

Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space.

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That's it, the Windows 10 Feature Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to Windows 10 version 1903 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Information in the above link is sourced from a trusted Microsoft MVP blog.

Best regards,
Andre Da Costa
Independent Advisor for Directly

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

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Thank you for telling us you use ethernet.

I'll give you everything else possible to try in order of priority so that hopefully something works:

Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

Try powering off modem PC and then restarting in that order with 1 minute in between each.

Try all of these steps: https://support.microsoft.com/en-us/help/10741/...
https://www.kapilarya.com/how-to-reset-network-...

Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.

If you're using a router try plugging into the Modem. You're also entitled to tech Support from your IP provider to get the speeds you pay for, which is included in your bill.

Another option is you could add an inexpensive Wireless USB nano adapter like this one: https://www.amazon.com/dp/B011T5IF06/ref=psdc_1...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

_________________

Windows MVP 2010-20 (retired), now an Independent Advisor

Volunteer Abuse Moderator with highest level Guardian badge

Millions helped via my tutorials and directly in forums

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

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andersonfrinum.blogspot.com

Source: https://answers.microsoft.com/en-us/windows/forum/all/internet-disconnected-when-downloading/4840ca7a-9a39-465f-b5cc-c56285382047

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